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Working for CAIS

Interested in using your skills and experience to make a real difference to people’s lives?

At CAIS we help people to make positive improvements to their lives.  Last year, CAIS supported more than 8,000 people to lead happier and healthier lifestyles.  CAIS has been awarded the prestigious Investors in People and Investors in Volunteering awards, which confirm our commitment to our staff and volunteers, and their development.  We are also a member of the Disability Confident Employer scheme, and have been awarded a bronze award under Healthy Working Wales Corporate Health Standard.

CAIS is recognised as a key national partner in the implementation of the All-Wales Strategy on Substance Misuse, and provides a comprehensive range of specialist services.  We also offer a great range of flexible benefits for our staff.

INTERESTED IN VOLUNTEERING?  Please click here to find out more about our rewarding volunteering opportunities





Please note: applications for our job vacancies can only be accepted on the CAIS application form available below.

Please click on the job title for a detailed job description. If you have a question regarding a vacancy please contact Katie Sanders using the details below.

Completed applications to be returned to or CAIS HR Dept, 12 Trinity Square, Llandudno LL30 2RA (Tel: 01492 863000)

IT Support Assistant

IT Support Assistant
Base location: Wrexham
37.5 hrs per week
£18,115 per annum

CAIS aims to empower positive changes in the lives of people affected by addiction, adverse mental health, unemployment, offending and other life challenges, through a range of services and support delivered by skilled and experienced staff and volunteers.

In this role you will assist with the implementation and delivery of IT support to the company which will involve PC troubleshooting, hardware and software setup/maintenance. You will respond to faults and service requests providing remote telephone as well as face-to-face assistance. You will also diagnose and resolve network faults and undertake regular networking and web maintenance.

You will also provide technical support to the Print Room in terms of media and IT that feeds into the printing machine, and support the development and delivery of a professional printing service to CAIS and its partners.

You will have 2 years minimum experience of working in a Microsoft networked environment and will be able to help IT users on a one-to-one basis. You will be competent with the Microsoft Office Suite and end user support. Furthermore, you will have excellent interpersonal, prioritisation and time-management skills.

You will be travelling to CAIS offices within Wrexham and elsewhere as necessary to resolve technical issues therefore a full driving license and access to a vehicle are essential. Welsh language is desirable although not essential.

Closing date for applications:  12 noon on 2nd May 2018

Young Person's Peer Mentor (16-24)

18.75 hours per week
Base location:  Newtown, Powys
£18,113.92 per annum pro rata (£9,056.96)
Funded until 31st August 2020

Cyfle Cymru is a service which helps people with substance misuse issues and/or mental health conditions who are in recovery or are towards the end of their treatment programme into work, education or training.

In this role you will provide support and guidance to all young people aged 16-24 years who have been referred onto the project and ensure project outcomes are delivered on target. You will work alongside the Volunteer Peer Mentors in delivering services and outcomes for the scheme and support the Lead Peer Mentor in raising awareness of the service.

You will have experience of working with young people aged 16-24 as well as individuals with substance misuse and/or mental health conditions. Additionally you will have personal experience of substance misuse and/or mental health conditions.

With experience of working in community based services and with vulnerable client groups, you will also have a sound understanding of substance misuse services and the benefits and challenges of service users.

A full, clean driving licence as well as access to your own vehicle is essential. The ability to converse through the medium of Welsh would be advantageous.

Closing date for applications:  12 noon on 26th April 2018



Staff Nurse (bank)

£14.84 per hour
Base location: Wrexham

CAIS is seeking qualified Nurses to join its team of casual bank staff supporting adults with substance misuse problems at its residential drug and alcohol detoxification unit, Hafan Wen, providing medically managed clinical treatment support to those working towards a substance free lifestyle.

Duties will include overseeing the support and treatment of adults with drug and alcohol issues, and implementing therapeutic interventions and group work.

The ability to communicate in Welsh is desirable but not essential.

Catering Assistants (Bank)

CAIS Social Enterprises

£8.78 per hour

We are looking for reliable and flexible individuals to join our social enterprise team, working on a bank basis.

We have multiple catering outlets in North Wales including Porter’s Coffee Shop and Bistro in Colwyn Bay, Troop Café in Llandudno, and Porter’s Coffee Shop in Rhyl, as well as our Mobile Catering Trailer covering outside events across North Wales.

We have a variety of opportunities available, which include:

Front of House Assistants – within the cafés / events trailer
Kitchen Assistants – within the cafés / events trailer
Outside Catering Assistants – preparation and delivery of buffets to external customers

You will have experience of working within a busy café environment or providing catering at outside events, and/or working within a busy kitchen environment, preparing meals from a varied menu.

A Level 2 Food Hygiene Certification and a full driving licence are essential.  The ability to speak Welsh would be advantageous but is not essential.

Previous applicants need not apply

Bank Cook Chef (covering holidays/sickness)
Base location: Wrexham
£8.78 per hour

We are looking for a reliable and enthusiastic bank Chef/Cook to work within a catering kitchen preparing meals for up to 25 clients at our residential drug & alcohol treatment unit in Wrexham.

With current Food Hygiene and Food Safety certificates, and experience in a volume catering operation, you will work to the highest standard in providing a range of high quality, nutritional foods.  You will also be able to work appropriately within an environment of confidentiality.