We have more than 40 years of experience in helping people change their lives for the better
CAIS has been named Business of the Year at the 2017 Conwy Business Awards — click on the picture for more
Seeds2Grow provides accredited training and activities in horticulture to individuals who face complex barriers to employment
Click on the image to access our wide range of training opportunities — including degree level studies accredited by Bangor University
Supporting victims of domestic abuse with refuge provision for women and children
Call: 01492 872992
Emotional Wellbeing advice and support
Call: 01492 864041
Community Foodbank which serves the areas of Abergele Pensarn Towyn and Kinmel Bay
Call: 01745 826570
Support for families who have relatives in prison.
Call: 0808 808 2003
Action on Elder Abuse (AEA) work to protect, and prevent the abuse of, vulnerable older adults and by doing so they also protect other adults a risk of abuse
Call: 0808 808 8141
Advance Brighter Futures (ABF) is a local mental health charity in Wrexham
Call: 01978 364 777
Support for individuals who have a variety of mental health problems who are being treated as in-patients
Call: 029 2054 0444
Age Cymru’s advice line gives free, impartial advice to over 50s, their families and friends across all areas of Wales on a range of subjects
Call: 08000 223 444
Agoriad Cyfyngedig offers support to people with disabilities into sustainable employment
Call: 01492 577850
Alcohol Concern Cymru is working to ensure more people in Wales understand more about alcohol and what is sensible drinking
Call: 029 2022 6746
Alcoholics Anonymous is an international organisation that provides support and advice for those whose desire it is to stop drinking.
Call: 0845 769 7555
Free, confidential helpline that offers support and information for anyone experiencing domestic abuse
Call: 0808 801 0800
Advice and support to improve the mental health and Wellbeing of veterans.
Call: 029 20 742 062
Offers free, confidential and independent advice from a team of business advisers for those thinking of becoming self employed
Call: 01492 574555
ARCH Initiatives Cymru supports anyone over the age of 18 who is affected by drug and alcohol misuse in North Wales.
Call: 01244 845 920
A support organisation for those suffering from Post Traumatic Stress Disorder (PTSD).
Call: 01788 560 800
AVOW is the organisation that connects voluntary and community organisations and activities across Wrexham County Borough
Call: 01978 312556
Call: 01248 351151
Support for Black and Ethnic Minority women and children who are made homeless through domestic abuse
Call: 01978 355818
Budget cooking resources
Confidential service which provides information and advice to people who use drugs, opiates, steroids and alcohol
Call: 01978 357 079
Information on eating disorders
Call: 0333 270 9655
Advice and Information helpline about benefits for families in Conwy
Call: 01492 576616
Bereavement Advice Centre is a free helpline and web based information service provided by Simplify.
Call: 0800 634 94 94
This is the all-Wales network for bisexual people and those who think they may be bisexual.
Call: 07982 308 812
The Blind Veterans give guidance and support to veterans as they adjust to sight loss and regain their personal independence.
Call: 01492 864573
Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Forced Marriage, Honor Based Violence and Human Trafficking
Call: 0800 731 8147
An independent Charitable Trust which awards grants to those with domestic household debts.
Call: 01733 421060
Healthy Eating Resource
Call: 0300 330 3322
Bus Stop is a mobile community development project in Conwy and Denbighshire County.
Call: 07733 012993
Free, independent and confidential advice that helps people with legal and financial worries.
Call: 0344 4772020
Community Advice & Listening Line offers emotional support and information/literature on Mental Health
Call: 0800 132737
Offer support and guidance to unpaid carers
Call: 01248 370 797
Restbite and support to Carers
Call: 01492 516435
Cartrefi Conwy is a registered social landlord providing affordable, quality homes in our communities
Call: 01745 335349
Practical support for parents who have substance misuse problems.
Call: 01492 575111
Change 4 Life this has loads of simple advice for you to improve your health and Wellbeing.
Call: 0300 123 4567
Championing the rights of children and young people across Wales
Free, confidential 24 hour helpline or children and young people.
Call: 0800 1111
Choose2Change provides group work programmes to perpetrators of domestic abuse and offers support to their partners.
Call: 01492 532 503
Clwyd Alyn Housing Association has a Welfare Rights Benefit Officer who covers all the tenancies in North Wales and Powys.
Call: 01745 536 800
COBWEB offers counselling for young people who are experiencing abuse, pregnancy, eating disorders, depression, self-harm, anger, bereavement and workplace stress.
Call: 01978 823 993
Call: 01492 546666
Promotes men's health and Wellbeing through practical activity.
Call: 01492 440484
Delivers dedicated treatment and support to ex service men and women with conditions such as Post Traumatic Stress Disorder (PTSD).
Call: 01372 841 600
To develop and support community buying groups, promoting healthy eating and local growing.
Call: 01492 660263
The Consumer Credit Counselling Service offers free debt advice via the internet.
Call: 0800 1381 111
The YJS oversees the youth justice system in Cowny and Denbighshire.
Call: 01492 523500
To provide an independent advocacy to service users using mental health services across Conwy and Denbighshire.
Call: 01745 813999
A Welsh Government Programme which works in disadvantaged communities to tackle poverty.
Call: 01492 575794
Offers advice and support for those living in Conwy regarding disabilities
Charity that delivers food parcels to local people in crisis within Conwy.
Call: 01492 535626
The Conwy Outreach Service offers advice and support to make things easier for you.
Call: 01492 533 714
Crest Co-operative Ltd is a social enterprise, based in North Wales. Reducing landfill through reuse to help people in our communities.
Call: 01492 596 783
Crossroads Care North Wales is a charity and is registered with the Care and Social Services Inspectorate for Wales (CSSIW) for domiciliary care for adults and children.
Call: 01492 542 212
Offers support for people with a learning difficulty or a physical disability.
Call: 01352 744 057
Call: 01745 832407
24/7 Free phone helpline for anyone worried about the alcohol misuse
Call: 0800 9 178 282
FRG offers advice to families who are involving with Children's services because of welfare needs or concerns.
Call: 0808 801 0366
Support for people who are homeless or fear that they may be in the future.
Call: 01352 703 777
Offers advice and guidance on housing and council tax benefit for those living in Flinthsire.
Call: 01352 704 848
FRANK offers free, confidential information and advice. The website also provides a comprehensive A-Z on drugs
Call: 0800 776 600
Get Connected is the UK's free, confidential 24/7 helpline for young people under 25 who need help and don't know where to turn.
Call: 0808 808 4994
Gingerbread provides expert advice, practical support and campaign for single parents.
Call: 0808 801 03 23
Advice and support for single parents
Call: 01745 337996
Call: 01745 583910
Call: 01978 290666
Groundwork deliver projects across North Wales creating better neighbourhoods, building skills and job prospects and helping people to live and work in a greener way.
Hafal supports Carers who care for people with severe mental illness.
Call: 01352 750 252
Housing support services to women, men and children escaping domestic abuse.
Call: 01978 823 077
Healthy Eating Resource
Offers help and counselling on housing debt issues
Call: 0800 1071 340
In2change work with young people aged 11–18 years. We can provide information and advice on issues such as alcohol or substance use. Some young people work with us to increase their knowledge of the risks involved with particular substances, where as others ask for support to cut down or stop using substances. This is completely up to each individual. We are at the Info Shop, Lampbit Street Wrexham LL11 1AR.
Call: 01978 295629
Support for young people who present self-harming behaviour in hospital in the Wrexham area
Call: 01978 726 002
Your guide to benefits and services FREE CV advice and jobs searching.
Call: 0845 604 3719
Keep Wales Tidy support volunteer groups, who restore and tidy open spaces in their communities.
Provision of community based mental health services.
Call: 01352 872189
Broken Rainbow is a UK organisation dedicated to confronting and eliminating domestic violence and abuse within and against the LGBT communities.
Call: 0300 999 5428
A Welsh Government Resource that offers advice and guidence regarding Domestic abuse
Call: 0808 80 10 800
Crime prevention community
Call: 01492 592250
Offers support and refuge to women who have experianced or are at risk of domestic abuse.
Call: 01267 229257
Mencap Cymru supports people with learning disabilities in Wales
Call: 01244 816 217
Confidential helpline for men experiancing domestic violence
Call: 0808 801 0327
Men’s Minds Matter is a not for profit organisation which aims to bring awareness to the experience of being male whilst developing ways of helping and supporting men and boys in the UK.
Provides information and emotional support for people experiancing mental health problems, and for their families and carers
Call: 0845 7 678 000
Blue Light Infoline offers advice and support for emergency service staff, volunteers and their families.
Call: 0300 303 5999
provides information on a range of topics including, types of mental health problem, where to get help and medication and alternative treatments advocacy.
Call: 0300 123 3393|01492 514021
The Money Advice Service offer advice to help people manage their finances.
Call: 0300 500 5000
Moneyline is a not for profit social enterprise that offers affordable loans
Call: 01978 799 344
Money Made Clear Wales gives people information on how to improve their finances (backed by the Welsh Government)
Nacro is a crime reduction Charity in England and Wales
Call: 01492 539440
NACRO is a crime reducing charity aims to make society safer by finding innovative ways to reduce crime.
Call: 01244 816 515
24/7 Helpline for people with drug problems
Call: 0845 3 733 366
Confidential, free and independent advice on how to deal with debt problems.
Call: 0808 808 4000
Nest is the Welsh Government fuel poverty programme which provides grants to make environmental home improvemtns.
Call: 0808 808 2244
NHS Resource for Emotional Wellbeing
Support for sufferers of panic attacks, phobias, OCD, general anxiety disorders and tranquilliser withdrawals
Call: 0808 808 0545
Call: 01745 345 444
Our Advocates work with people facing disadvantage by pleading their cause.
Call: 01248 670 852
Call: 01248 670852
Practical, affordable financial services.
Call: 333 2000 601
Call: 01492 563232
Temporary supported accommodation for vulnerable individuals and families.
Call: 01492 623473
North Wales Association for Multicultural Integration
Call: 01492 530110
OCD action offers peer support enabling those who are new to OCD to learn about successful strategies for coping with symptoms.
Call: 01244 834 921
A helpline for parents worried about a child with mental health concers
Call: 0808 802 5544
Call: 01437 768671
Call: 01437 768671
General information for Pennaf Housing Group members
Call: 01745 536840
Support for unpaid carers in Conwy.
Call: 01492 533714
Counselling, sex therapy and relationship education supporting couple and family relationships
Call: 0300 003 2340
Welfare support for ex-service personnel
Call: 01978 754593
Royal Voluntary Service is a volunteer organisation that enriches the lives of older people and their families across Britain
Call: 01492 552 052|02148 661915
The Samaritans provides confidential emotional support 24 hours a day
Call: 08457 90 90 90
Sense Cymru can provide support, advice and information for families and carers of deafblind children and adults.
Call: 0845 127 0090
Housing advice and support with a vision that everyone in Wales should have a decent home.
Call: 0845 075 5005
Shelter Cymru offer free independent housing advice on all aspects of housing law.
Call: 01978 317 911
Sleep Matters offers a helpline to support people who are concerned about sleeping problems.
Call: 020 8994 9874
Millions have used Smokefree to help them stop smoking.
Call: 01248 363 461
Call: 01492 523 681
Call: 01745 338 868
Call: 01244 831 798
Call: 01248 363 463
Call: 01978 261 125
Provides therapeutic services to adults who have been sexually abused as children
Call: 01978 352 717
Stonewall Cymru is the all-Wales Lesbian, Gay and Bisexual (LGB) Charity.
Call: 01492 622 202
Stop it Now! Wales delivers training to adults about their role in keeping children safe from sexual harm
Call: 07803 629 628
Telephone helpline for children, young adults and adults. Provide emotional support on wide range of issue
Call: 01708 765200
Call: 01492 514021
Offers emotional Wellbeing support and resources on any aspect of mental health.
Call: 01766 830203
Based in Old Colwyn TAPE offers a friendly and supportive environment where people can develop their creativity
Call: 01492 512109
Team around the family can offer advice and help to support families.
Call: 01267 246430
Free, impartial advice, assistance and representation at tribunals.
Call: 01745 345145
The MHF is the Uks leading mental health research, policy and service improvement charity.
A safe place for women to access information relating to health, Wellbeing and work
Call: 01745 339331
Offers support to improve self esteem and confidence for families.
Call: 01244 545 021
The Trust is a umbrella agencey for 130 domestic and sexual support organisations throughout the UK.
An abstinence-based supported housing project in Colwyn Bay.
Call: 01492 534090
Turn2Us provides a simple and straightforward benefits calculator
Emotional Wellbeing, substance misuse and learning disabilites development, training and support for orginasations and individuals
Call: 01745 827903
An independent charity helping people cope with the effects of crime, by providing free and confidential support and information
Call: 0845 3030 900
Offers support to people with vision imairment in Cheshire and North Wales
Call: 01244 381 515
Voice UK offers support to people with learning disabilities and/or have experienced crime or abuse.
Call: 01332 345 346
Call: 0800 0522 526
Offers support and guidance to those affected by Dementia.
Call: 0808 808 22 35
DAN 24/7 is a free and bilingual telephone helpline
Call: 0808 808 2234
For young people aged 18 and over who have come into contact with the Criminal Justice System
The helpline offers free, confidential and practical support to those living in rural Wales.
Call: 0800 132 737
Offers support to refugee and asylum seekers in Cardiff, Newport and Wrexham.
Call: 01978 367 890
Welsh Women’s Aid (WWA) campaign and lobby for improvements in public policy and government relating to women and children experiencing abuse in Wales.
Call: 0808 80 10 800
Women's Aid offers emotional and practical support to women and their children who are victims of Domestic Violence.
Call: 01492 534705
Offers support for anyone affected by the loss of a baby, before, during or after birth
Call: 01978 353 965
Call: 01978 291100
YoungMinds does not offer advice to young people – our helpline service is for parents or carers worried about a child or young person.
Call: 020 7089 5050
Call: 01248 384384