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Volunteering for CAIS

Our volunteers are instrumental to the delivery and success of our services.

We currently have a network of volunteers supporting our frontline staff and service users, and helping behind the scenes.  Check out our current opportunities below!

We're delighted to have been recognised for our sector-leading work in volunteering and to hold the Investors in Volunteering kitemark.


Current Volunteering Opportunities

Activity Facilitator - Art and Craft

Activity Facilitator - Art Room

Activity Facilitator - Health and Wellbeing

Activity Facilitator - Sports or Fitness

Audit Assistant

Catering Assistant - Soup Dragon

Commis Chef

Community Fundraiser

Community Fundraising Supervisor - Change Step

Data Collector / Data Entry Assistant

Data Entry Assistant

Domestic Assistant - Change Step

Drop In Assistant - Change Step

Front of House Assistant - Troop Cafe - Llandudno

Front of House Assistant - Porter's Coffee Shop - Rhyl

Fundraising Assistant - Change Step


Gardening Assistant

Gardening Assistant - Change Step

Graphic Design and Web Administration Assistant

Grounds Maintenance Assistant

Guided Walker

Gym Assistant

Kitchen Porter

Minibus Driver - Change Step

Shopper - Hafan Wen

Social Media Assistant

Supervisor - Hafan Wen

Welcome Host / Domestic Assistant - Champions' House

Digital Inclusion - Volunteer Digital Assistant


Change Step Aged Veterans

Change Step Aged Veterans - Volunteer Activity Facilitator

Change Step Aged Veterans - Volunteer Community Event Support

Change Step Aged Veterans - Drop-In Assistant

Change Step Aged Veterans - Volunteer Marketing Assistant

Change Step Aged Veterans - Volunteer Minibus Driver

Change Step Aged Veterans - Volunteer Supervisor


Benefits of Volunteering

  • Personal development
  • Gain new skills and experience
  • Improve employment prospects
  • Utilise existing skills
  • Meet new people
  • Increase confidence
  • Access training
  • Improved emotional wellbeing

Being a volunteer can offer a chance to learn new skills and develop confidence by working alongside other volunteers, paid staff and service users.



Many of our volunteers get a great deal of satisfaction by using their skills and time to help others. Volunteering can offer routine and structure in a friendly environment to those wanting to give something back or fill their time productively. 

Volunteering can be a real asset to a CV. It can enhance your personal profile by evidencing a commitment and desire to work. It can be used as current work experience and training can be recorded.

CAIS supports young volunteers aged between 18 and 25 to access to the Gwirvol Award, and to work towards achieving a nationally recognised certificate signed by the First Minister of Wales.

“Since I started volunteering for CAIS, I have met many amazing people... Volunteering makes me feel helpful and useful and it helps with my anxiety and depression, I would be lost without volunteering and I am learning new skills each and every day I am here.  Volunteering gives me a sense of joy, knowing that I am making a slight difference to peoples lives and my own.”

Volunteer, Wrexham


The application process

It's easy and straightforward to get volunteering with CAIS.

  • Get in touch to let us know you're interested — you can reach us via the form on the left, by email, phone or in person
  • We'll arrange an informal chat to discuss the opportunities and options available
  • We may set up a taster session to see how you get on
  • We’ll then invite you to complete an application form
  • You'll need to provide two satisfactory references — these could be personal references, or references from a current or former employer, manager, tutor or support worker
  • Our volunteering team will take you through a full induction process
  • If the volunteering role you're taking up requires you to have a DBS check, then we'll make an application at this stage
  • Once everything else is complete, we'll set up an on-site induction to make sure you're familiar with everything
  • You're good to go!  Ready to start.


More details

For further details please complete the form on the left of the page, or contact Claire Jones or Jessica Dawson │ 01492 523 045