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Crew-it: skills, confidence and qualifications

Crew-it: skills, confidence and qualifications














Confidence and qualifications

Sarah knows the skills, confidence and qualifications she picked up during her 16-week Crew-it course at Porter's Coffee Shop & Bistro in Colwyn Bay were vital in helping her back into the workplace after several years.

“It was great to get the qualifications Crew-it offered, and it's those which have really helped me to get a job," she said. “Because I did first aid and health and safety training here, that really worked in my favour.

“Coming here has really helped to build my confidence up, and got me used to working with the general public again.  Crew-it has really given me the chance to learn, and there's plenty of help here if you need it.”


Extra sparkle

Enthusiastic Sarah, 33, has continued to volunteer at Porter’s even though her time on the course is over – because she believes the experience will help her career and give her CV extra sparkle.

Crew-it offers participants on-the-job training in customer service, catering, food preparation, barista and bistro roles, as well as a dedicated adviser to help with job searching, CV writing and employability and interview skills.

CAIS delivers the Crew-it programme with the help of valuable support from Conwy County Borough Council.


Building sound business through self-belief

Our award-winning social businesses deliver the highest quality service alongside the practical training required to help people furthest from the jobs market into rewarding and sustained employment.

Branches of Porter's Coffee Shop in Colwyn Bay and Rhyl, Troop Cafe in Llandudno and Colwyn Bay meeting and events venue Station Court all offer opportunities for on-the-job training, work experience, accredited qualifications, and more.

Our employment interventions and hands-on support programmes provide structured help, allowing people to develop confidence, prepare for interviews and get ready for work.

So far, we've worked with more than 100 people — helping them collect approaching 200 qualifications, and assisting dozens into new jobs.   


Award-winning social enterprises

We are delighted that our contribution has been marked with a national award from Social Business Wales, and are proud to trade in one of a small number of places across the country to have been recognised by Social Enterprise UK for their commitment to the sector. 

Any surplus generated by CAIS Social Enterprises is reinvested in the valuable work of CAIS, a  registered charity and third sector service provider which empowers people who are having problems with addiction, adverse mental health, unemployment, offending and other life challenges to make positive lifestyle changes.