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  • Aberconwy Domestic Abuse Service

    Supporting victims of domestic abuse with refuge provision for women and children

    Call: 01492 872992

  • Aberconwy Mind

    Emotional Wellbeing advice and support

    Call: 01492 864041

  • Abergele Youth Action - Community Foodbank

    Community Foodbank which serves the areas of Abergele Pensarn Towyn and Kinmel Bay

    Call: 01745 826570

  • Action for Prisoners' Families

    Support for families who have relatives in prison.

    Call: 0808 808 2003

  • Action on Elder Abuse

    Action on Elder Abuse (AEA) work to protect, and prevent the abuse of, vulnerable older adults and by doing so they also protect other adults a risk of abuse

    Call: 0808 808 8141

  • Advance Brighter Future Wrexham

    Advance Brighter Futures (ABF) is a local mental health charity in Wrexham

    Call: 01978 364 777

  • Advocacy Support Cymru

    Support for individuals who have a variety of mental health problems who are being treated as in-patients

    Call: 029 2054 0444

  • Age Cymru Advice Line

    Age Cymru’s advice line gives free, impartial advice to over 50s, their families and friends across all areas of Wales on a range of subjects

    Call: 08000 223 444

  • Agoriad Cyfyngedig

    Agoriad Cyfyngedig offers support to people with disabilities into sustainable employment

    Call: 01492 577850

  • Al-Anon

    Al-Anon Family Groups supports those in relationships with problem drinkers, offering understanding and encouragement from others who have experienced the same challenges. By gaining insight into a better way of coping, members can vastly improve the quality of their own lives, whether the alcoholic is still drinking or not.

    Call: 020 4703 0888

  • Alcohol Concern Cymru

    Alcohol Concern Cymru is working to ensure more people in Wales understand more about alcohol and what is sensible drinking

    Call: 029 2022 6746

  • Alcoholics Anonymous

    Alcoholics Anonymous is an international organisation that provides support and advice for those whose desire it is to stop drinking.

    Call: 0845 769 7555

  • All Wales Domestic Abuse and Sexual Violence Helpline

    Free, confidential helpline that offers support and information for anyone experiencing domestic abuse

    Call: 0808 801 0800

  • All Wales Veterans' Health and Wellbeing Service

    Advice and support to improve the mental health and Wellbeing of veterans.

    Call: 029 20 742 062

  • Antur Conwy Enterprise

    Offers free, confidential and independent advice from a team of business advisers for those thinking of becoming self employed

    Call: 01492 574555

  • ARCH Initiatives Cymru

    ARCH Initiatives Cymru supports anyone over the age of 18 who is affected by drug and alcohol misuse in North Wales.

    Call: 01244 845 920


    A support organisation for those suffering from Post Traumatic Stress Disorder (PTSD).

    Call: 01788 560 800

  • AVOW

    AVOW is the organisation that connects voluntary and community organisations and activities across Wrexham County Borough

    Call: 01978 312556

  • B-eat

    Information on eating disorders

    Call: 0333 270 9655

  • Bangor University


    Call: 01248 351151

  • BAWSO Ltd.

    Support for Black and Ethnic Minority women and children who are made homeless through domestic abuse

    Call: 01978 355818

  • BBC Good Food

    Budget cooking resources

  • BCUHB Harm Reduction Team

    Confidential service which provides information and advice to people who use drugs, opiates, steroids and alcohol

    Call: 01978 357 079

  • Benefits Advice Line for Families in Conwy

    Advice and Information helpline about benefits for families in Conwy

    Call: 01492 576616

  • Bereavement Advice Centre

    Bereavement Advice Centre is a free helpline and web based information service provided by Simplify.

    Call: 0800 634 94 94

  • Bi Cymru/Wales

    This is the all-Wales network for bisexual people and those who think they may be bisexual.

    Call: 07982 308 812

  • Blind Veterans Llandudno

    The Blind Veterans give guidance and support to veterans as they adjust to sight loss and regain their personal independence.

    Call: 01492 864573

  • BME Communities

    Provide generic and specialist services including the provision of temporary accommodation in Wales for those suffering from domestic abuse and all forms of violence; including Female Genital Mutilation, Forced Marriage, Honor Based Violence and Human Trafficking

    Call: 0800 731 8147

  • British Gas Energy Trust

    An independent Charitable Trust which awards grants to those with domestic household debts.

    Call: 01733 421060

  • British Heart Foundation

    Healthy Eating Resource

    Call: 0300 330 3322

  • Bus Stop

    Bus Stop is a mobile community development project in Conwy and Denbighshire County.

    Call: 07733 012993

  • CAB Conwy District (Citizens Advice Bureau)

    Free, independent and confidential advice that helps people with legal and financial worries.

    Call: 0344 4772020

  • C.A.L.L. Helpline

    Community Advice & Listening Line offers emotional support and information/literature on Mental Health

    Call: 0800 132737

  • Carers Outreach Service

    Offer support and guidance to unpaid carers

    Call: 01248 370 797

  • Carers Trust North Wales - CrossRoads Care Services

    Restbite and support to Carers

    Call: 01492 516435

  • Cartrefi Conwy

    Cartrefi Conwy is a registered social landlord providing affordable, quality homes in our communities

    Call: 01745 335349

  • CCBC Social Services, Children and Families, Drug and Alcohol Rapid Response Team

    Practical support for parents who have substance misuse problems.

    Call: 01492 575111

  • Change 4 Life

    Change 4 Life this has loads of simple advice for you to improve your health and Wellbeing.

    Call: 0300 123 4567

  • Child Com Wales

    Championing the rights of children and young people across Wales

  • Cymru Wales

    Free, confidential 24 hour helpline or children and young people.

    Call: 0800 1111

  • Choose2Change

    Choose2Change provides group work programmes to perpetrators of domestic abuse and offers support to their partners.

    Call: 01492 532 503

  • Clwyd Alyn Housing Association

    Clwyd Alyn Housing Association has a Welfare Rights Benefit Officer who covers all the tenancies in North Wales and Powys.

    Call: 01745 536 800


    COBWEB offers counselling for young people who are experiencing abuse, pregnancy, eating disorders, depression, self-harm, anger, bereavement and workplace stress.

    Call: 01978 823 993

  • Coleg Llandrillo


    Call: 01492 546666

  • Colwyn Bay mens shed

    Promotes men's health and Wellbeing through practical activity.

    Call: 01492 440484

  • Combat Stress

    Delivers dedicated treatment and support to ex service men and women with conditions such as Post Traumatic Stress Disorder (PTSD).

    Call: 01372 841 600

  • Community Food Co-op

    To develop and support community buying groups, promoting healthy eating and local growing.

    Call: 01492 660263

  • Consumer Credit Counselling Services (CCCS)

    The Consumer Credit Counselling Service offers free debt advice via the internet.

    Call: 0800 1381 111

  • Conwy and Denbighshire Youth Justice Service

    The YJS oversees the youth justice system in Cowny and Denbighshire.

    Call: 01492 523500

  • Conwy and Denbigshire Mental Health Advocacy Service

    To provide an independent advocacy to service users using mental health services across Conwy and Denbighshire.

    Call: 01745 813999

  • Conwy Communities First

    A Welsh Government Programme which works in disadvantaged communities to tackle poverty.

    Call: 01492 575794

  • Conwy Connect

    Offers advice and support for those living in Conwy regarding disabilities

  • Conwy Food Bank

    Charity that delivers food parcels to local people in crisis within Conwy.

    Call: 01492 535626

  • Conwy Lesiure


  • Conwy Outreach Service

    The Conwy Outreach Service offers advice and support to make things easier for you.

    Call: 01492 533 714

  • Crest

    Crest Co-operative Ltd is a social enterprise, based in North Wales. Reducing landfill through reuse to help people in our communities.

    Call: 01492 596 783

  • Crossroads Care North Wales

    Crossroads Care North Wales is a charity and is registered with the Care and Social Services Inspectorate for Wales (CSSIW) for domiciliary care for adults and children.

    Call: 01492 542 212

  • Cymryd Rhan

    Offers support for people with a learning difficulty or a physical disability.

    Call: 01352 744 057

  • Dewi Sant Community Centre


    Call: 01745 832407

  • Drink Line

    24/7 Free phone helpline for anyone worried about the alcohol misuse

    Call: 0800 9 178 282

  • Family Rights Group - FRG

    FRG offers advice to families who are involving with Children's services because of welfare needs or concerns.

    Call: 0808 801 0366

  • Flintshire County Council Homeless Section

    Support for people who are homeless or fear that they may be in the future.

    Call: 01352 703 777

  • Flintshire County Council Housing Benefits

    Offers advice and guidance on housing and council tax benefit for those living in Flinthsire.

    Call: 01352 704 848

  • Get Connected

    Get Connected is the UK's free, confidential 24/7 helpline for young people under 25 who need help and don't know where to turn.

    Call: 0808 808 4994

  • Gingerbread

    Gingerbread provides expert advice, practical support and campaign for single parents.

    Call: 0808 801 03 23

  • Gingerbread - Wales

    Advice and support for single parents

    Call: 01745 337996

  • Ysbyty Glan Clwyd


    Call: 01745 583910

  • Glyndwr


    Call: 01978 290666

  • Groundwork North Wales

    Groundwork deliver projects across North Wales creating better neighbourhoods, building skills and job prospects and helping people to live and work in a greener way.


    Hafal supports Carers who care for people with severe mental illness.

    Call: 01352 750 252

  • Hafan Cymru

    Housing support services to women, men and children escaping domestic abuse.

    Call: 01978 823 077

  • Help Guide

    Healthy Eating Resource

  • Help Me Quit

    Free NHS support to stop smoking from Help Me Quit. Help Me Quit offers you the best chance of success through structured, tailored and expert support.

    Call: 0800 085 2219

  • Housing Debt Helpline Wales

    Offers help and counselling on housing debt issues

    Call: 0800 1071 340

  • In2Change

    In2change work with young people aged 11–18 years. We can provide information and advice on issues such as alcohol or substance use. Some young people work with us to increase their knowledge of the risks involved with particular substances, where as others ask for support to cut down or stop using substances. This is completely up to each individual. We are at the Info Shop, Lampbit Street Wrexham LL11 1AR.

    Call: 01978 295629


    Support for young people who present self-harming behaviour in hospital  in the Wrexham area             

    Call: 01978 726 002

  • Jobcentre

    Your guide to benefits and services FREE CV advice and jobs searching.

    Call: 0845 604 3719

  • Keep Wales Tidy

    Keep Wales Tidy support volunteer groups, who restore and tidy open spaces in their communities.

  • KIM Inspire

    Provision of community based mental health services.

    Call: 01352 872189

  • LGBT Domestic Abuse

    Broken Rainbow is a UK organisation dedicated to confronting and eliminating domestic violence and abuse within and against the LGBT communities.

    Call: 0300 999 5428

  • Live Fear Free

    A Welsh Government Resource that offers advice and guidence regarding Domestic abuse

    Call: 0808 80 10 800

  • Llandudno Neighborhood watch drop-in centre

    Crime prevention community

    Call: 01492 592250

  • Llanelli Women's Aid Outreach Service

    Offers support and refuge to women who have experianced or are at risk of domestic abuse.

    Call: 01267 229257

  • Mencap Cymru

    Mencap Cymru supports people with learning disabilities in Wales

    Call: 01244 816 217

  • Men's Advice Line

    Confidential helpline for men experiancing domestic violence

    Call: 0808 801 0327

  • Mens Minds Matter

    Men’s Minds Matter is a not for profit organisation which aims to bring awareness to the experience of being male whilst developing ways of helping and supporting men and boys in the UK.

  • Mental Health Helpline|Saneline

    Provides information and emotional support for people experiancing mental health problems, and for their families and carers

    Call: 0845 7 678 000

  • Mind Blue Light

    Blue Light Infoline offers advice and support for emergency service staff, volunteers and their families.

    Call: 0300 303 5999

  • Mind Infoline

    provides information on a range of topics including, types of mental health problem, where to get help and medication and alternative treatments advocacy.

    Call: 0300 123 3393|01492 514021

  • Money Advice Service

    The Money Advice Service offer advice to help people manage their finances.

    Call: 0300 500 5000

  • Money Made Clear Wales

    Money Made Clear Wales gives people information on how to improve their finances (backed by the Welsh Government)

  • Moneyline Cymru

    Moneyline is a not for profit social enterprise that offers affordable loans

    Call: 01978 799 344

  • Nacro

    Nacro is a crime reduction Charity in England and Wales

    Call: 01492 539440

  • NACRO Cymru

    NACRO is a crime reducing charity aims to make society safer by finding innovative ways to reduce crime.

    Call: 01244 816 515

  • Narcotics Anonymous

    24/7 Helpline for people with drug problems

    Call: 0845 3 733 366

  • National Debtline

    Confidential, free and independent advice on how to deal with debt problems.

    Call: 0808 808 4000

  • NEST

    Nest is the Welsh Government fuel poverty programme which provides grants to make environmental home improvemtns.

    Call: 0808 808 2244

  • NHS

    NHS Resource for Emotional Wellbeing

  • No Panic

    Support for sufferers of panic attacks, phobias, OCD, general anxiety disorders and tranquilliser withdrawals

    Call: 0808 808 0545

  • North Denbighshire Domestic Abuse Service (Rhyl)


    Call: 01745 345 444

  • North Wales Advice and Advocacy Association

    Our Advocates work with people facing disadvantage by pleading their cause.

    Call: 01248 670 852

  • North Wales Advice and Advocacy Services


    Call: 01248 670852

  • North Wales Credit Union

    Practical, affordable financial services.

    Call: 333 2000 601

  • North Wales Housing Association


    Call: 01492 563232

  • North Wales Housing - Noddfa

    Temporary supported accommodation for vulnerable individuals and families.

    Call: 01492 623473


    North Wales Association for Multicultural Integration

    Call: 01492 530110

  • OCD Action

    OCD action offers peer support enabling those who are new to OCD to learn about successful strategies for coping with symptoms.

    Call: 01244 834 921

  • Open University


  • Parents Helpline

    A helpline for parents worried about a child with mental health concers

    Call: 0808 802 5544

  • Pembrokeshire Ex-offenders


    Call: 01437 768671

  • Pembrokeshire Independent Community Housing Advice Service


    Call: 01437 768671

  • Pennaf Housing Group

    General information for Pennaf Housing Group members

    Call: 01745 536840

  • Project 25+ Carers Outreach Service

    Support for unpaid carers in Conwy.

    Call: 01492 533714

  • Relate

    Counselling, sex therapy and relationship education supporting couple and family relationships

    Call: 0300 003 2340

  • Royal British Legion

    Welfare support for ex-service personnel

    Call: 01978 754593

  • Royal Voluntary Service

    Royal Voluntary Service is a volunteer organisation that enriches the lives of older people and their families across Britain

    Call: 01492 552 052|02148 661915

  • Samaritans

    The Samaritans provides confidential emotional support 24 hours a day

    Call: 08457 90 90 90

  • Sense Cymru

    Sense Cymru can provide support, advice and information for families and carers of deafblind children and adults.

    Call: 0845 127 0090

  • Shelter Cymru

    Housing advice and support with a vision that everyone in Wales should have a decent home.

    Call: 0845 075 5005

  • Shelter Cymru Housing Law Advice Service

    Shelter Cymru offer free independent housing advice on all aspects of housing law.

    Call: 01978 317 911

  • Sleep Matters

    Sleep Matters offers a helpline to support people who are concerned about sleeping problems.

    Call: 020 8994 9874

  • Smoke Free (NHS)

    Millions have used Smokefree to help them stop smoking.

  • BCUHB Substance Misuse Service Anglesey

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 01248 363 461

  • BCUHB Substance Misuse Service Conwy

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 01492 523 681

  • BCUHB Substance Misuse Service Denbighshire

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 03000 856 828

  • BCUHB Substance Misuse Service Flintshire

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 01244 831 798

  • BCUHB Substance Misuse Service Gwynedd

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 03000 853 333

  • BCUHB Substance Misuse Service Wrexham

    The Substance Misuse Service aims to reduce the risks and damage caused by drugs or alcohol to individuals, families and the local community.

    Call: 03000 859 444

  • Stepping Stones North Wales

    Provides therapeutic services to adults who have been sexually abused as children

    Call: 01978 352 717

  • Stonewall Cymru

    Stonewall Cymru is the all-Wales Lesbian, Gay and Bisexual (LGB) Charity.

    Call: 01492 622 202

  • Stop it Now! Wales

    Stop it Now! Wales delivers training to adults about their role in keeping children safe from sexual harm

    Call: 07803 629 628

  • BCUHB Substance Misuse Specialist Midwifery Liaison Service

    Lead service for pregnant / planning to be pregnant women with complex lifestyles associated with drug / alcohol use.

    Call: 03000 856 828

  • Support Line

    Telephone helpline for children, young adults and adults. Provide emotional support on wide range of issue

    Call: 01708 765200

  • Sure Hope Church


    Call: 01492 514021

  • Tan y Maen

    Offers emotional Wellbeing support and resources on any aspect of mental health.

    Call: 01766 830203

  • Tape Community Music and Film Ltd

    Based in Old Colwyn TAPE offers a friendly and supportive environment where people can develop their creativity

    Call: 01492 512109

  • Team around the Family

    Team around the family can offer advice and help to support families.

    Call: 01267 246430

  • The Benefit Advice Shop

    Free, impartial advice, assistance and representation at tribunals.

    Call: 01745 345145

  • The Mental Health Foundation

    The MHF is the Uks leading mental health research, policy and service improvement charity.

  • The North Wales Womes Centre

    A safe place for women to access information relating to health, Wellbeing and work

    Call: 01745 339331

  • The STEPS Programme

    Offers support to improve self esteem and confidence for families.

    Call: 01244 545 021

  • The Survivors Trust

    The Trust is a umbrella agencey for 130 domestic and sexual support organisations throughout the UK.

  • Touchstones 12

    An abstinence-based supported housing project in Colwyn Bay.

    Call: 01492 534090

  • Turn2us

    Turn2Us provides a simple and straightforward benefits calculator

  • Unllais

    Emotional Wellbeing, substance misuse and learning disabilites development, training and support for orginasations and individuals

    Call: 01745 827903

  • Victim Support

    An independent charity helping people cope with the effects of crime, by providing free and confidential support and information

    Call: 0845 3030 900

  • Vision Support

    Offers support to people with vision imairment in Cheshire and North Wales

    Call: 01244 381 515

  • Voice UK

    Voice UK offers support to people with learning disabilities and/or have experienced crime or abuse.

    Call: 01332 345 346

  • Wales and West Housing Association


    Call: 0800 0522 526

  • Wales Dementia Helpline

    Offers support and guidance to those affected by Dementia.

    Call: 0808 808 22 35

  • DAN 24/7 - Wales Drug and Alcohol Helpline

    DAN 24/7's A to Z of drugs will show you what drugs look like, the risks of taking them and the slang names drugs go by and information about the legal penalties for possessing and supplying drugs

    Call: 0808 808 2234

  • Wales Probation

    For young people aged 18 and over who have come into contact with the Criminal Justice System

  • Wales Rural Stress Helpline

    The helpline offers free, confidential and practical support to those living in rural Wales.

    Call: 0800 132 737

  • Welsh Refugee Council

    Offers support to refugee and asylum seekers in Cardiff, Newport and Wrexham.

    Call: 01978 367 890

  • Welsh Women's Aid (WWA)

    Welsh Women’s Aid (WWA) campaign and lobby for improvements in public policy and government relating to women and children experiencing abuse in Wales.

    Call: 0808 80 10 800

  • Women's Aid Based in Colwyn Bay

    Women's Aid offers emotional and practical support to women and their children who are victims of Domestic Violence.

    Call: 01492 534705

  • Wrexham & Glan Clwyd Sands

    Offers support for anyone affected by the loss of a baby, before, during or after birth

    Call: 01978 353 965

  • Ysbyty Maelor


    Call: 01978 291100

  • Young Minds

    YoungMinds does not offer advice to young people – our helpline service is for parents or carers worried about a child or young person.

    Call: 020 7089 5050

  • Ysbyty Gwynedd


    Call: 01248 384384