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Volunteering for CAIS


Our volunteers are instrumental to the delivery and success of our services.


We currently have a network of volunteers supporting our frontline staff and service users, and helping behind the scenes, and we are also accepting new volunteer applications to assist us with the following volunteering opportunities:


Volunteering Opportunities


Northgate House


Theraputic Services


Wrexham Soup Kitchen


Hafan Wen


Troop Cafe


Partner Volunteer Vacancies

Location(s): Aberystwyth, Haverfordwest and Newtown

CAIS are recruiting on behalf of Hafal an Appropriate Adult Volunteer to offer support to vulnerable adults who find themselves detained in Police custody. Being an Appropriate Adult is a challenging, fulfilling and often rewarding role. Volunteers must be over 18 but don't need previous knowledge of legal procedures or social work. The role of the Appropriate Adult is not to provide legal advice but to offer impartial support and be a friendly face in the absence of a family member or carer to people who may be feeling frightened, bewildered, and confused in an unfamiliar situation.


Benefits of Volunteering

  • Personal development
  • Gain new skills and experience
  • Improve employment prospects
  • Utilise existing skills
  • Meet new people
  • Increase confidence
  • Access to training
  • Improved emotional wellbeing

Being a volunteer can offer a chance to learn new skills and develop confidence by working alongside other volunteers, paid staff and service users.



Many of our volunteers get a great deal of satisfaction by using their skills and time to help others. Volunteering can offer routine and structure in a friendly environment to those wanting to give something back or fill their time productively. 

Volunteering can be a real asset to a CV. It can enhance your personal profile by evidencing a commitment and desire to work. It can be used as current work experience and training can be recorded.

CAIS supports young volunteers aged between 18 and 25 to access to the Gwirvol Award, and to work towards achieving a nationally recognised certificate signed by the First Minister of Wales.

“Since I started volunteering for CAIS, I have met many amazing people... Volunteering makes me feel helpful and useful and it helps with my anxiety and depression, I would be lost without volunteering and I am learning new skills each and every day I am here.  Volunteering gives me a sense of joy, knowing that I am making a slight difference to peoples lives and my own.”

Volunteer, Wrexham


The application process

It's easy and straightforward to get volunteering with CAIS.

  • Get in touch to let us know you're interested — you can reach us via the form on the left, by email, phone or in person
  • We'll arrange an informal chat to discuss the opportunities and options available
  • We may set up a taster session to see how you get on
  • We’ll then invite you to complete an application form
  • You'll need to provide two satisfactory references — these could be personal references, or references from a current or former employer, manager, tutor or support worker
  • Our volunteering team will take you through a full induction process
  • If the volunteering role you're taking up requires you to have a DBS check, then we'll make an application at this stage
  • Once everything else is complete, we'll set up an on-site induction to make sure you're familiar with everything
  • You're good to go!  Ready to start.


More details

For further details please complete the form on the left of the page, or contact our volunteering team │ 01492 523 045