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Troop Cafe: open for tea and training!

Troop Cafe: open for tea and training!

LLANDUDNO’S TROOP CAFÉ will throw open its doors for a special day of tea, training, coffee and cake on Friday.

Participants from Cyfle Cymru will be behind the counter honing their skills as part of an intensive three-week customer service course.

The quartet have already undertaken accredited food hygiene, customer service, health and safety and manual handling training – and will now test themselves against the expectations of real customers in a real café.


Build confidence

Work experience will give the participants, all of whom have experience of substance misuse and mental health conditions, the chance to build their confidence in dealing with the general public and offers a timely boost for their CVs.

The four are hoping to move on to careers in retail or customer service roles.  Members of the group will spend next week practicing applications, updating their CV and taking part in mock interviews.


Valuable experience

Project coordinator Marian Williams said the short programme was a real opportunity for the group to put their learning into practice.

“This will give our participants valuable experience in the workplace – and relevant training to support their efforts to get into work,” she said.

Led by charity CAIS, Cyfle Cymru is an EU-funded peer mentoring project which supports people with experience of substance misuse and mental health issues – and provides them with volunteering opportunities, access to training and help to find work.

Troop Café is open between 10am and 3pm on Friday August 17.


August 16, 2018